Lexus NX: Pointer not Displayed on Screen or Pointer does not Move

Lexus NX Service Manual / Audio & Visual & Telematics / Navigation / Multi Info Display / Navigation System / Pointer not Displayed on Screen or Pointer does not Move

CAUTION / NOTICE / HINT

NOTICE:

When replacing the radio receiver assembly, always replace it with a new one.

If a radio receiver assembly which was installed to another vehicle is used, the following may occur:

  • A communication malfunction DTC may be stored.
  • The radio receiver assembly may not operate normally.

HINT:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

Click here

PROCEDURE

1.

CHECK FOR FOREIGN MATTER

(a) Check if there is water or foreign matter on the remote touch screen.

OK:

There is no water or foreign matter on the remote touch screen.

NG

GO TO STEP 3

OK

2.

REMOTE TOUCH SELF CHECK (CHECK TOUCH SCREEN OPERATION POSITION RECOGNITION CONDITION)

(a) Enter self-diagnostic mode.

Click here

(b) Operate the remote touch screen diagonally from the upper left to the lower right and check that the brightness of the switch illumination changes.

NOTICE:

Since the remote touch screen may recognize a pinch in/out operation if operated with 2 fingers, always use 1 finger to operate the remote touch in self-diagnostic mode.

OK:

Brightness changes according to touch screen operation.

Result

Proceed to

Brightness of the switch illumination changes according to remote touch screen operation.

A

Brightness of the switch illumination does not change according to remote touch screen operation.

B

Switch illumination continues to blink.

HINT:

When the switch illumination blinks, the remote touch has stored a DTC.

*a

Switch Illumination

*b

Touch Screen

A

REPLACE RADIO RECEIVER ASSEMBLY

B

GO TO STEP 4

3.

REMOVE FOREIGN MATTER

(a) Remove any water and foreign matter, and then wait approximately 30 seconds.

(b) Check that the pointer is displayed and moves normally.

OK:

The pointer is displayed and moves normally.

OK

END

NG

GO TO STEP 2

4.

CHECK REMOTE OPERATION CONTROLLER ASSEMBLY (REMOTE TOUCH)

(a) Replace the remote operation controller assembly (remote touch) with a new or known good one.

Click here

(b) Check that the pointer is displayed and moves normally.

OK:

The pointer is displayed and moves normally.

OK

END (REMOTE OPERATION CONTROLLER ASSEMBLY [REMOTE TOUCH] IS DEFECTIVE)

NG

REPLACE RADIO RECEIVER ASSEMBLY

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