Lexus NX: Weather and traffic information cannot be obtained

CAUTION / NOTICE / HINT

NOTICE:

When replacing the radio receiver assembly, always replace it with a new one.

If a radio receiver assembly which was installed to another vehicle is used, the following may occur:

  • A communication malfunction DTC may be stored.
  • The radio receiver assembly may not operate normally.

HINT:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

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PROCEDURE

1.

CHECK COVERAGE AREA

(a) Check that the current position of the vehicle is within the HD weather and traffic or DCM (telematics transceiver)* communication function coverage area.

  • *: w/ Manual (SOS) Switch

OK:

Vehicle is within coverage area.

NG

MOVE TO WITHIN COVERAGE AREA

OK

2.

CHECK SYMPTOMS

(a) Check for symptoms (poor sound quality, sounds cannot be heard, etc.) during conventional FM radio broadcasting.

Result

Proceed to

Symptoms occur

A

Symptoms do not occur

B

A

GO TO "RADIO BROADCAST CANNOT BE RECEIVED OR POOR RECEPTION" IN PROBLEM SYMPTOMS TABLE

B

3.

CHECK SYMPTOMS

(a) Check for symptoms (Unable to connect to call center, etc.) with an ordinary safety connect.

Result

Proceed to

Symptoms occur

A

Symptoms do not occur

B

A

GO TO "UNABLE TO CONNECT TO CALL CENTER" IN PROBLEM SYMPTOMS TABLE

B

REPLACE RADIO RECEIVER ASSEMBLY

READ NEXT:

 Noise Occurs

PROCEDURE 1. CHECK NOISE CONDITION (a) Check from which direction the noise comes (front left or right, or rear left or right). OK: The location of the noise source can be determined. NG

 No Sound can be Heard from Speakers

PROCEDURE 1. CHECK AUDIO SETTINGS (a) In sound output setting mode, set volume, fader and balance to the initial values and check that the sound is normal. OK: Audio system returns to normal

 Sound Quality is Bad Only when Disc is Played (Volume is Too Low)

CAUTION / NOTICE / HINT NOTICE: When replacing the radio receiver assembly, always replace it with a new one. If a radio receiver assembly which was installed to another vehicle is used, the following

SEE MORE:

 Data List / Active Test

DATA LIST / ACTIVE TEST READ DATA LIST HINT: Using the Techstream to read the Data List allows the values or states of switches, sensors, actuators and other items to be read without removing any parts. This non-intrusive inspection can be very useful because intermittent conditions or signals may b

 How To Proceed With Troubleshooting

CAUTION / NOTICE / HINT HINT: *: Use the Techstream. PROCEDURE 1. VEHICLE BROUGHT TO WORKSHOP NEXT 2. CUSTOMER PROBLEM ANALYSIS NEXT 3. CONNECT TECHSTREAM TO DLC3* HINT: If the display indicates a communication malfunction, inspect the DLC

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