Lexus NX: Disc cannot be Inserted or is Ejected Right After Insertion

Lexus NX Service Manual / Audio & Visual & Telematics / Audio / Video / Audio And Visual System / Disc cannot be Inserted or is Ejected Right After Insertion

CAUTION / NOTICE / HINT

NOTICE:

When replacing the radio receiver assembly, always replace it with a new one.

If a radio receiver assembly which was installed to another vehicle is used, the following may occur:

  • A communication malfunction DTC may be stored.
  • The radio receiver assembly may not operate normally.

HINT:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.

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PROCEDURE

1.

CHECK IF A PROPER DISC IS INSERTED

(a) Make sure that the disc is an audio disc or a disc with an MP3, WMA or AAC file, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.

OK:

Disc is normal.

HINT:

  • Translucent or uniquely-shaped CDs cannot be played.
  • CDs and DVDs with adhesive paper labels should not be played.
  • Commercial audio CDs and DVDs can be played.
  • CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.
  • MP3, WMA and AAC files on CD-ROMs, CD-Rs and CD-RWs can be played.
  • For details on playable CDs and DVDs, refer to the Owner's Manual.
NG

CHANGE DISC

OK

2.

CHECK THAT DISC IS INSERTED PROPERLY

(a) Check if the disc is inserted upside down.

OK:

Disc is properly inserted.

NG

SET DISC PROPERLY

OK

3.

CLEAN DISC AND RECHECK

(a) Disc cleaning

(1) If dirt is on the disc surface, wipe it clean with a soft cloth from the inside to the outside in a radial direction.

OK:

Malfunction disappears.

NOTICE:

Do not use a conventional record cleaner or antistatic preservative.

OK

END (DISC IS DIRTY)

NG

4.

REPLACE DISC AND RECHECK

(a) Replace the disc with a known good one and check that the malfunction disappears.

OK:

Malfunction disappears.

OK

END (DISC IS DEFECTIVE)

NG

REPLACE RADIO RECEIVER ASSEMBLY

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