Lexus NX: How To Proceed With Troubleshooting
CAUTION / NOTICE / HINT
HINT:
- The wireless door lock control system troubleshooting procedure is based on the premise that the power door lock control system is operating properly. Check the power door lock control system first before troubleshooting the wireless door lock control system. Use this procedure to troubleshoot the wireless door lock control system.
- *: Use the Techstream.
PROCEDURE
| 1. | VEHICLE BROUGHT TO WORKSHOP |
|
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| 2. | CUSTOMER PROBLEM ANALYSIS CHECK |
HINT:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points for problem analysis:
| What | Vehicle model, system name |
| When | Date, time, occurrence frequency, whether the problem occurred recently or has been occurring for a long time |
| Where | Whether the problem occurs at a specific location |
| Under what conditions? | Whether the doors were locked or unlocked, whether the power switch was on (IG), whether the hybrid control system has started |
| How did it happen? | Problem symptoms |
|
| 3. | INSPECT AUXILIARY BATTERY |
(a) Measure the auxiliary battery voltage.
Standard voltage:
11 to 14 V (power switch off)
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
(b) Check the fuses and relays.
(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.
|
| 4. | INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* |
(a) Using the Techstream, check for CAN communication system DTCs.
Click here .gif)
| Result | Proceed to |
|---|---|
| CAN DTCs are not output | A |
| CAN DTCs are output | B |
| B | .gif) | GO TO CAN COMMUNICATION SYSTEM |
|
| 5. | CHECK FOR DTC (WIRELESS DOOR LOCK CONTROL SYSTEM)* |
(a) Clear the DTCs.
Click here
(b) Recheck for DTCs.
Body Electrical > Smart Access > Trouble Codes| Result | Proceed to |
|---|---|
| DTCs are not output | A |
| DTCs are output | B |
| B | | GO TO DIAGNOSTIC TROUBLE CODE CHART |
|
| 6. | PROBLEM SYMPTOMS TABLE |
(a) Refer to Problem Symptoms Table.
Click here
| Result | Proceed to |
|---|---|
| Fault is not listed in Problem Symptoms Table | A |
| Fault is listed in Problem Symptoms Table | B |
| B | | ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE |
|
| 7. | OVERALL ANALYSIS AND TROUBLESHOOTING* |
(a) Terminals of ECU
Click here
(b) Data List / Active Test
Click here
(c) Operation Check
Click here
(d) Inspection
|
| 8. | REPAIR OR REPLACE |
|
| 9. | CONFIRMATION TEST |
| NEXT | | END |
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