Lexus NX: How To Proceed With Troubleshooting

CAUTION / NOTICE / HINT

HINT:

  • The power back door system troubleshooting procedure is based on the premise that the smart access system with push-button start (for Entry Function) is operating normally. Check the smart access system with push-button start (for Entry Function) first before troubleshooting the power back door system.

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  • Use the following procedure to troubleshoot the power back door system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP

NEXT

2.

INSPECT AUXILIARY BATTERY VOLTAGE

(a) Measure the auxiliary battery voltage with the power switch off.

Standard voltage:

11 to 14 V

HINT:

  • A simple method to determine whether the auxiliary battery is discharged is to operate the horn.
  • If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding.

(b) Check the fuses and relays.

(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

NEXT

3.

CHECK COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM*

(a) Using the Techstream, check for LIN communication system DTCs.

Click here

Result

Proceed to

LIN DTCs are not output

A

LIN DTCs are output

B

B

GO TO LIN COMMUNICATION SYSTEM

A

4.

CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Use the Techstream to check if the CAN communication system is functioning normally.

Click here

Result

Proceed to

CAN DTC is not output

A

CAN DTC is output

B

B

GO TO CAN COMMUNICATION SYSTEM

A

5.

CHECK FOR DTC*

(a) Check for DTCs.

Click here

Body Electrical > Back Door > Trouble Codes

(b) Clear the DTCs.

Click here

Body Electrical > Back Door > Clear DTCs

(c) Recheck for DTCs.

Click here

Body Electrical > Back Door > Trouble Codes

Result

Proceed to

DTC is not output

A

DTC is output

B

B

GO TO DIAGNOSTIC TROUBLE CODE CHART

A

6.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table.

Click here

Result

Proceed to

Fault is not listed in Problem Symptoms Table

A

Fault is listed in Problem Symptoms Table

B

B

ADJUST, REPAIR OR REPLACE IN ACCORDANCE WITH PROBLEM SYMPTOMS TABLE

A

7.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation Check

Click here

(b) Terminals of ECU

Click here

(c) Data List / Active Test

Click here

NEXT

8.

ADJUST, REPAIR OR REPLACE

(a) Check whether the replacement, removal and installation of the multiplex network door ECU or disconnection of the connectors of the multiplex network door ECU, the disconnection of the cable of the negative (-) auxiliary battery terminal with the back door open, or the removal and installation or replacement of the power source system fuses has been performed.

Result

Proceed to

The replacement, removal and installation of the multiplex network door ECU or disconnection of the connectors of the multiplex network door ECU, the disconnection of the cable of the negative (-) auxiliary battery terminal with the back door open, or the removal and installation or replacement of the power source system fuses has been performed.

A

The replacement, removal and installation of the multiplex network door ECU or disconnection of the connectors of the multiplex network door ECU, the disconnection of the cable of the negative (-) auxiliary battery terminal with the back door open, or the removal and installation or replacement of the power source system fuses has not been performed.

B

B

GO TO STEP 10

A

9.

INITIALIZE POWER BACK DOOR SYSTEM

(a) Initialize the power back door system.

Click here

NEXT

10.

CONFIRMATION TEST

NEXT

END

READ NEXT:

 Operation Check

OPERATION CHECK CHECK BASIC OPERATION NOTICE: This check is possible only when the "Power Back Door Function" customization setting using the multi-information display in the combination meter asse

 Customize Parameters

CUSTOMIZE PARAMETERS CUSTOMIZE POWER BACK DOOR SYSTEM HINT: The following items can be customized. NOTICE: When the customer requests a change in a function, first make sure that the function can b

 Initialization

INITIALIZATION INITIALIZE MULTIPLEX NETWORK DOOR ECU NOTICE: Initialization of the multiplex network door ECU (back door initial position learning) is necessary if the following work procedures are pe

SEE MORE:

 Problem Symptoms Table

PROBLEM SYMPTOMS TABLE HINT: Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected

 Problem Symptoms Table

PROBLEM SYMPTOMS TABLE HINT: Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected

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